Your privacy matters to a188. This Privacy Policy explains in plain, straightforward terms exactly what personal data a188 collects from Pakistani players, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information. We believe transparent data practices are a fundamental part of being a trustworthy platform.
Before the full legal text, here is a plain-language summary of the six core ways a188 protects your privacy and personal data.
a188 collects only the personal data that is strictly necessary to operate your account, process your PKR transactions, verify your identity under KYC obligations, and provide customer support. We do not collect unnecessary data, and we do not sell your information to third parties.
All personal data transmitted between your device and the a188 Platform is protected by 256-bit SSL encryption. Stored data is held on secured, access-controlled servers. Access to your personal data within a188 is restricted to authorised personnel on a strict need-to-know basis.
You have the right to access the personal data a188 holds about you, to request corrections, and in certain circumstances to request deletion. All data rights requests can be submitted to a188's support team at any time and will be processed within 30 calendar days of receipt.
a188 does not sell your personal data. Data may be shared with regulated third parties only where necessary — including licensed payment processors for JazzCash, EasyPaisa, and bank transfers, and our certified game providers. All third parties are contractually bound to handle your data in accordance with data protection standards.
a188 retains your personal data only for as long as it is required for the purposes for which it was collected, or for as long as required by applicable legal and licensing obligations — including anti-money laundering (AML) record-keeping requirements. Data is securely deleted once the applicable retention period has expired.
When a188 updates this Privacy Policy in any material way, we will notify affected players via the Platform and, where practicable, via the email address or mobile number registered on your a188 account. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised policy.
This Privacy Policy (the "Policy") describes how a188 (the "Company", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal data of individuals (each a "Player", "you", or "your") who access or use the a188 online gaming platform available at a188.today (the "Platform").
By creating an a188 account, accessing the Platform, or providing personal information to a188 in any context, you acknowledge that you have read this Policy, that you understand how your personal data will be used, and that you consent to such use as described herein. If you do not agree with the terms of this Policy, you must not use the Platform.
This Policy should be read alongside the a188 Terms & Conditions, which govern the overall relationship between a188 and its players. Where this Policy and the Terms & Conditions address overlapping matters, the more specific provision shall apply.
For the purposes of this Policy, the data controller — the entity that determines the purposes and means of processing your personal data — is a188, the operator of the Platform at a188.today. a188 processes personal data in its capacity as a licensed online gaming operator and in accordance with the data protection obligations imposed by its international gaming operating licence.
Queries regarding this Policy or requests to exercise your data rights should be directed to the a188 Data Support team via live chat inside your a188 account or by email to [email protected]. Please mark data-related enquiries clearly with the subject line "Privacy / Data Request" to ensure prompt processing.
a188 collects personal data from players through several sources and in several categories, as set out below.
When you create an a188 account, we collect the information you provide during the registration process. This includes your full name, date of birth, Pakistani mobile number or email address, and the password you choose for your account. This information is collected because it is necessary to establish and operate your a188 account.
As required by a188's licensing obligations, we collect documentary evidence of your identity when you complete the Know Your Customer (KYC) verification process. For Pakistani players, this includes a copy of your Computerised National Identity Card (CNIC). In certain circumstances, we may also request proof of address, proof of source of funds, or other supporting documentation. KYC data is processed exclusively for the purposes of verifying player identity and complying with anti-money laundering (AML) obligations.
When you make deposits or withdrawals through the Platform, a188 collects transaction records including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT TRC20), the PKR amounts involved, transaction dates and times, and any reference numbers generated by the payment processor. We do not store full bank account credentials or card numbers on our systems — such data is handled directly by the relevant payment service provider.
a188 maintains records of the gaming and betting activity conducted through your account. This includes bets placed, games played, results, session duration, wagering patterns, and bonus usage history. This data is used to operate the Platform, detect fraud and problem gambling, and fulfil regulatory reporting obligations.
When you access the Platform, a188 automatically collects certain technical data, including your IP address, browser type and version, device type and operating system, session timestamps, and pages or game titles accessed. This data is used to maintain Platform security, diagnose technical issues, and improve the overall user experience.
When you contact the a188 support team — whether via live chat, email, or any other channel — we retain a record of that communication, including its content and the date and time of the interaction. This data is used to respond to your query, to maintain a record of support interactions, and to improve service quality.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, mobile, email, DOB | Account creation & management |
| KYC / Identity | CNIC copy, proof of address | Age/identity verification, AML compliance |
| Financial | JazzCash/EasyPaisa transaction records, PKR amounts | Payment processing, withdrawal verification |
| Gaming Activity | Bets, game history, session records | Platform operation, fraud detection, RG monitoring |
| Technical | IP address, browser, device info | Security, diagnostics, UX improvement |
| Communications | Live chat logs, support emails | Support delivery, quality management |
a188 uses the personal data it collects from players for the following purposes:
a188 processes your personal data only where it has a lawful basis for doing so. The legal bases on which a188 relies are as follows:
a188 does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of third parties where necessary and lawful:
To process your PKR deposits and withdrawals, a188 shares relevant transaction data with the payment service providers you use — including JazzCash, EasyPaisa, Habib Bank Limited, United Bank Limited, Meezan Bank, and USDT TRC20 network processors. These providers operate under their own privacy policies and are subject to applicable financial services regulations.
To deliver the games available on the a188 Platform, certain account and gaming session data is shared with our certified game providers, including Evolution Gaming, Pragmatic Play, and Ezugi. These providers are contractually bound to use that data only for the purpose of delivering the relevant games and are prohibited from using it for any other purpose.
a188 may be required to share player data with its licensing authority or with competent law enforcement or regulatory bodies where required by law, court order, or regulatory mandate. In such cases, a188 will share only the minimum data necessary to comply with the relevant requirement and, where legally permissible, will notify the affected player.
In connection with its obligations to prevent fraud, money laundering, and other financial crime, a188 may share relevant player data with industry fraud prevention databases and with financial intelligence bodies as required or permitted by law.
As a188 operates under an international gaming licence and partners with game providers and payment processors whose infrastructure may be located in multiple jurisdictions, your personal data may be transferred to and processed in countries outside Pakistan. In all cases where such transfers occur, a188 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection obligations with all relevant third-party recipients.
a188's data infrastructure is operated with data security as a primary design principle. All data transfers between the a188 Platform and any third party — domestic or international — are conducted over encrypted channels using industry-standard protocols.
a188 uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly, remember your preferences, and provide analytics data that helps a188 understand how the Platform is used.
You may manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the Platform.
a188 retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | Licensing obligation / AML requirements |
| KYC / Identity Documents | Duration of account + 5 years post-closure | AML / KYC regulatory record-keeping |
| Financial Transaction Records | 7 years from date of transaction | AML / financial crime prevention regulations |
| Gaming Activity Records | Duration of account + 5 years post-closure | Licensing / responsible gaming obligations |
| Support Communications | 3 years from date of interaction | Quality assurance / dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent documentation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with a188's data disposal procedures.
As a player on the a188 Platform, you hold the following rights in relation to your personal data. All requests to exercise these rights should be submitted to the a188 support team and will be responded to within 30 calendar days.
The a188 Platform is strictly restricted to individuals who are 21 years of age or older. a188 does not knowingly collect personal data from any person under the age of 21. If a188 becomes aware that personal data has been collected from an individual under the age of 21, that Account will be immediately closed, all data associated with the underage player will be securely deleted (subject to any applicable legal record-keeping obligations), and all associated transactions will be voided.
If you believe that a minor has registered an a188 account, please contact the a188 support team immediately via live chat or at [email protected].
a188 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While a188 takes all reasonable steps to protect your personal data, a188 cannot guarantee absolute security. If you become aware of any security incident affecting your a188 account, you must notify the support team immediately.
The a188 Platform does not contain links to third-party websites outside of the a188 domain. This Policy applies only to data collected and processed by a188 in connection with the Platform at a188.today. a188 is not responsible for the privacy practices of any third-party payment processor or game provider whose services you may access in connection with your use of the Platform; you should review their applicable privacy policies directly.
a188 reserves the right to update or revise this Privacy Policy at any time. Where changes are material, a188 will notify players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the mobile number or email address registered on your a188 account. The updated Policy will take effect from the date specified in the notification.
Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not accept any revised Policy, you must stop using the Platform and may request Account closure in accordance with the a188 Terms & Conditions.
This Policy was last updated on 1 January 2026. The version history of this Policy is available upon request from the a188 support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way a188 handles your personal data, please contact the a188 Data Support team through any of the following channels:
a188 is committed to resolving all data-related concerns promptly and fairly. If you are not satisfied with a188's response to a privacy complaint, you have the right to escalate the matter to a188's licensing authority through the dispute resolution process established under a188's international gaming licence.
Questions about how we handle your personal information? Our 24/7 Urdu-English support team is always available to help.
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